Welcome to scrumplanning.com, a service provided by Keep Productive Ltd. By accessing or using our platform, you agree to the following Terms of Service. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

1. Definitions

  • "Service" refers to the scrumplanning.com platform, a SaaS service for development teams to run effortless, and effective, scrum estimation meetings.
  • "User" refers to any individual or entity using the Service.
  • "Content" refers to any data, materials, or information submitted to or accessible through the Service.

2. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete information during the registration process.
  • Maintain the security of your login credentials.
  • Notify us immediately of any unauthorized access to your account.

3. Subscription and Payments

scrumplanning.com operates on a subscription model:

  • Free Plan: Limited access to basic features.
  • Paid Plans: Enhanced access to advanced features. Specific pricing and features can be found on our pricing page.
  • Payments are billed on a monthly and annual basis. By subscribing, you agree to pay all applicable fees in accordance with the plan selected.

4. Acceptable Use

As a user of scrumplanning.com, you agree to:

  • Use the Service only for lawful purposes and in compliance with all applicable laws and regulations.
  • Not attempt to access, alter, or interfere with the data or service of any other user.
  • Refrain from uploading harmful, offensive, or inappropriate content.

5. Intellectual Property

All content, trademarks, and intellectual property associated with scrumplanning.com remain the property of Keep Productive Ltd. You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your internal business purposes. You may not:

  • Copy, modify, or create derivative works based on the Service.
  • Reverse engineer, decompile, or disassemble any part of the Service.

6. Data and Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

7. Service Availability

We strive to ensure that scrumplanning.com is available 24/7. However, we do not guarantee uninterrupted access and may occasionally suspend the Service for maintenance, updates, or other reasons beyond our control.

8. Termination

We reserve the right to suspend or terminate your account and access to the Service at our discretion if:

  • You breach any part of these Terms.
  • We discontinue the Service.

Upon termination, you will no longer have access to the Service, and any data associated with your account may be deleted.

9. Limitation of Liability

To the fullest extent permitted by law, Keep Productive Ltd. will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service, including but not limited to data loss or service disruptions.

10. Indemnification

You agree to indemnify and hold Keep Productive Ltd. harmless from any claims, losses, damages, or legal fees arising out of your use of the Service or your violation of these Terms.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page. Continued use of the Service after changes are posted signifies your agreement to the updated terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions.

13. Refund Policy

Eligibility for Refunds

Refunds are available for specific conditions, such as unused services or incorrect charges. Refunds may only be issued if a request is made within 14 days of the purchase date.

Requesting a Refund

To request a refund, please contact us at [email protected]. Include your order details, reason for the request, and any relevant documentation to support your claim.

Processing Refunds

Once a refund is approved, it will be processed within 5-7 business days. The refund will be applied to your original payment method. Please note that processing times may vary based on your financial institution.

Non-Refundable Items

Certain items or services may not be eligible for refunds, including but not limited to:

  • Downloadable digital products
  • Subscription fees that have already been used or accessed

Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be updated on this page.

Contact Us

If you have any questions or concerns regarding these Terms, please contact us at [email protected].